Using Your GoBigWest Account While Traveling
In ever increasing numbers, people are using their laptops and other computing devices to connect to the Internet while traveling. In most cases, this requires that they change the phone number that their computer is dialing to make sure that their computer is connecting to a number that is a local call. If you are one of these people who plan on using a GoBigWest connection while traveling, a little bit of planning in advance will help make sure that you are able to connect without any hassles.
One thing that people tend to overlook when they are planning to use their laptops while traveling is that, although the list of nationwide dial-up numbers is available on the GoBigWest site, they will not be able to access that site from the new location until there are connected. This seems simple enough, but in the typically hectic planning and packing days before traveling, it is a detail that is easy to forget. Then, when they want to connect and do not have the local number for the area in which they are staying; they have to contact customer service in order to get a number. Because this can be inconvenient, especially if you are trying to enjoy your time on vacation, we suggest that before you leave, you make it a point to find local access numbers for the areas that you plan on visiting. These can be found in the dial-up locations page on the GoBigWest homepage. This page will display all numbers that should be local to a specified area.
Another thing that you will want to do before departing, is make sure that you know how to change the dial-up number in your computer’s settings. Having the appropriate number will do you little good if you don’t know what to do with it. For instructions on how to change your computer settings when traveling, please click on the Frequently Asked Questions link in the Help section of the homepage. Here you will find a link labeled How Do I Connect While Traveling?
If you have any questions or comments about this post or about GoBigWest’s roaming access in general, please let us know.
