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GoBigWest News

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Two Easy Modem Settings that Can Improve Your Browsing Speed

March 23rd, 2006

A large portion of the help our customers seek involves getting the best possible connection for their computer. This week’s letter shows some adjustments that may improve your dial-up connection speed.

Slow connection speeds are generally the result of two factors, the physical phone line your computer uses to connect to the Internet and your […]

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Information on E-mail Hoaxes

February 17th, 2006

There is an e-mail message circulating out there that we see every so often describing in detail the story of a young aspiring actor in Australia that was badly beaten by a group of thugs and left with a horribly disfigured face. It goes on to describe how the young man tried to cope […]

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Perform Web Searches Directly From Your Browser

February 8th, 2006

For many people, search engines such as Google and Yahoo! are the most commonly used tools for finding information online. Search engines allow Internet users to search through millions of web sites for specific topics in a fraction of a second. Without these tools, Internet users would have to remember or try to guess web […]

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Some Simple Guidelines to E-mail Etiquette

January 13th, 2006

In all likelihood, we’ve all been guilty of sending e-mails at some time or another that were hard to read, misunderstood, unwanted or even offensive. E-mail is such a convenient form of communication that we sometimes neglect to consider that we are sending messages to individuals who may have different levels of experience, different […]

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Customizable Holiday Greeting Cards

December 19th, 2005

New for this holiday season, GoBigWest is providing you with a simple tool you can use to send professional looking HTML e-mail greeting cards to friends or family. Choose from one of four letter styles, customize the letter with your own personal message, and send it to the e-mail address of your choice.

Click here to […]

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GoBigWest iPod Shuffle Giveaway

December 7th, 2005

To show our appreciation to our loyal users, GoBigWest is going to give away 1GB iPod Shuffles this holiday season. The iPod Shuffle holds hundreds of songs, weighs less than an ounce and will play back your collection of songs skip free for up to 12 hours before it needs to be recharged.

During the month […]

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Spotting an E-mail Virus Message

November 30th, 2005

We recently received the following e-mail in one of our mailboxes and figured it was a perfect way begin a letter about recognizing e-mail virus messages. The e-mail message read as follows:
Dear Sir/Madam,

we have logged your IP-address on more than 30 illegal Websites.

Important:
Please answer our questions!
The list of questions are attached.

Yours faithfully,
Steven Allison

++++ Central Intelligence […]

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Receiving Multiple Copies of the Same E-mails

November 21st, 2005

Perhaps you have had this happen to you. You check your e-mail using a mail program such as Outlook Express or Eudora and a few messages download okay, but then you don’t receive any more messages, your mail program never says that the download is complete, and you may even receive an error message after […]

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Managing the Information Saved in Your Browser

November 21st, 2005

When you surf the Net, your browser program works to make it easier and faster for you to use the Internet by saving information about the pages you visit. As you surf, your browser is storing images, Web page addresses and other assorted information that it can use again in the future. This is why […]

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Problematic Mail Program Settings

November 21st, 2005

In this week’s letter we want to look at two problems people have with their mail programs and how to resolve them. We have received multiple letters from customers that describe in various ways and in varying levels of enthusiasm that some of you are not able to open e-mail attachments or are frequently being […]

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